Refund policy
7-Day Return & Refund Policy
At [LYNXRA ECOM], customer satisfaction is our priority. We want you to shop with confidence and enjoy a smooth shopping experience. If you are not completely satisfied with your purchase, our 7-day return policy is here to help.
1. Return Eligibility
You may request a return within 7 days of receiving your order, provided that the following conditions are met:
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The product is unused and in its original condition.
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The product is returned with its original packaging, accessories, manuals, and tags, where applicable.
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You provide proof of purchase, such as your order confirmation or receipt.
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The product is not excluded from returns under the conditions outlined below.
2. Products Eligible for Return
Returns may be accepted for products that are:
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Damaged during delivery.
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Defective or not functioning as intended.
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Incorrect or different from the product ordered.
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Eligible under our return conditions and applicable consumer protection laws.
3. Non-Returnable Items
Certain products may not be eligible for return, including:
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Products damaged due to misuse, negligence, or improper installation.
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Items with missing parts or accessories that were not missing upon delivery.
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Products specifically identified as non-returnable before purchase, where permitted by applicable law.
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Personal-use or hygiene-related products where returns are restricted by applicable law.
Important: Defective, damaged, or incorrectly supplied products will be handled in accordance with applicable consumer protection laws.
4. How to Request a Return
To request a return, please follow these steps:
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Contact our customer support team at [lynxraonline@gmail.com] within 7 days of receiving your order.
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Include your order number an