Refund policy

7-Day Return & Refund Policy

At [LYNXRA ECOM], customer satisfaction is our priority. We want you to shop with confidence and enjoy a smooth shopping experience. If you are not completely satisfied with your purchase, our 7-day return policy is here to help.

1. Return Eligibility

You may request a return within 7 days of receiving your order, provided that the following conditions are met:

  • The product is unused and in its original condition.

  • The product is returned with its original packaging, accessories, manuals, and tags, where applicable.

  • You provide proof of purchase, such as your order confirmation or receipt.

  • The product is not excluded from returns under the conditions outlined below.

2. Products Eligible for Return

Returns may be accepted for products that are:

  • Damaged during delivery.

  • Defective or not functioning as intended.

  • Incorrect or different from the product ordered.

  • Eligible under our return conditions and applicable consumer protection laws.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

  • Products damaged due to misuse, negligence, or improper installation.

  • Items with missing parts or accessories that were not missing upon delivery.

  • Products specifically identified as non-returnable before purchase, where permitted by applicable law.

  • Personal-use or hygiene-related products where returns are restricted by applicable law.

Important: Defective, damaged, or incorrectly supplied products will be handled in accordance with applicable consumer protection laws.

4. How to Request a Return

To request a return, please follow these steps:

  1. Contact our customer support team at [lynxraonline@gmail.com] within 7 days of receiving your order.

  2. Include your order number an